Volunteer roles

Would you like to volunteer for Glasgow in 2024? We’d love to hear from you! Below are some of the specific roles we would like to fill at the moment; if you’re interested in one of them, please get in touch with the contacts as shown. If you are interested in a role but have only some of the experience listed, please write to us about it, anyway! Where possible, we would rather revise a role to fit a volunteer than not have a volunteer at all.

Or if you would like to volunteer for other roles in the future, let us know at volunteers@glasgow2024.org. You can find general information about volunteering on our Volunteer page.

Roles currently open

Bid Support Team

The Bid Support Team provides support and administrative help for other teams and for the Bid as a whole, particularly around support for meetings.

Facilitators
Facilitators will be responsible for supporting the Bid Committee and associated teams with meeting planning and facilitation; for example, chairing meetings. All meetings are currently run on Zoom or equivalent platforms, but in the future, some will be in person. The work will also involve responding to email requests and queries from the Bid Committee and associated teams, and working on internal team projects. Other responsibilities may include note-taking, if no scribes are available.
We envision that people in this role would be familiar with planning and running meetings. Other desirable experience would be familiarity with Zoom, experience in taking notes at meetings, and project administration.
We estimate that the time commitment involved would be 5-6 hours per month, including regular team meetings, and depending on requirements from the Bid Chair, Vice-Chair and other teams.
If you’re interested in knowing more, contact the Bid Support Team at bid-support@glasgow2024.org.

Scribes
Scribes are responsible for taking notes at team and committee meetings – recording decisions, actions, and any major discussion points. Notes are normally taken on a shared document platform such as Google Docs, where they are available to meeting participants and others.
We envision that people in this role would have experience in taking notes at meetings.
The time commitment involved is likely to be 2-3 hours per month, depending on availability and on the number of meetings being run. Where there is an all-weekend meeting (a couple of times per year), the commitment might be 2-3 hours per day over the weekend, depending on availability.
If you’re interested in knowing more, contact the Bid Support Team at bid-support@glasgow2024.org.


IT Infrastructure Team

The IT Infrastructure Team supports the Bid and plans for a possible convention with:

  • Email, web site, and other infrastructure systems
  • DevOps work on applications for Bid and convention needs
  • Support for Bid team members in using Bid systems

Web site editor
We are looking for a web site editor who will be responsible for:

  • Responding to requests for new and updated web content from teams across the Bid
  • Working with the Web Content Manager on overall updates to the Bid and (possible) convention web sites.
  • Determining how best to implement the requested changes, in discussion with the Web Content Manager where appropriate.
  • Working with Bid teams to resolve ambiguities and clarify requirements.

We envision that the person in this role will have experience creating and editing web content. Experience of editing with WordPress is preferred but not required. Some requests may involve updates to the online store.

We estimate that the time commitment involved would be 1-6 hours per month until around March 2022, increasing to about 3-10 hours per month by August 2022, depending on availability and interest. This will include regular team meetings.

If you’re interested in knowing more, please contact the IT Infrastructure Team at it-services@glasgow2024.org.

System Administrators
We are looking for system administrators who will be responsible for:

  • Linux server running Debian 9 (stretch), with more servers to be added over time
  • Installing and upgrading packages as needed (current software includes web server, database server, email server, web content software  – WordPress)
  • Email-related tasks, including management of accounts, mail forwarding, and mailing lists 
  • Providing support and documentation to Bid staff using the infrastructure systems and e-mail in particular
  • Liaising with the Bid’s hosting provider where necessary
  • Liaising with the web content team where necessary

The persons in this role should have experience managing Linux systems, with Debian experience preferred but not required.  Experience working with an email server such as Exim or Postfix is desired, as is email management experience.

We estimate that the time commitment involved would be 2-6 hours per month, depending on availability and interest, for the foreseeable future. This will include regular team meetings.

If you’re interested in knowing more, contact the IT Infrastructure Team at it-services@glasgow2024.org.

DevOps Engineers
We are looking for people interested in being DevOps engineers for Glasgow in 2024, with a view to establishing the operating environment and applications by mid-2022, ahead of the vote that will (we hope) turn the Bid into a confirmed convention. Applications to be deployed include:

  • Membership system, with functions including purchasing, registration and upgrades of memberships, and with management and reporting functions for Bid/convention staff
  • Programme development software, with functions including creation and scheduling of programme sessions, liaison with programme participants, and publication of schedules and of programme participant profiles supplied by the participants themselves.
  • Software to manage Hugo Awards nominations and voting

The above software has already been selected and is being either run or developed by other conventions. As part of the build-up to our systems going live, you would have the opportunity to train as a member of the DevOps team in other conventions before taking on Glasgow responsibilities. Other requirements or opportunities that arise for the Glasgow in 2024 bid will be discussed and agreed within the IT infrastructure team. 

Specific responsibilities include:

  • Integration of applications with our IT infrastructure
  • System configurations to support the applications
  • Upgrading system infrastructure in liaison with system administrators, including packages used by the production applications
  • Configuration of the applications to address any issues, and to meet Glasgow in 2024’s requirements
  • Development of bug fixes or enhancements to the applications to address specific features and requirements of Glasgow in 2024, including contributing them back to the relevant open source projects.
  • Developing and applying security policies
  • Managing user accounts and access for the applications
  • Troubleshooting problems, and assisting application teams with development tasks

Software and tools used include: Rails 6, PostgreSQL, Vue.js, Docker, with GitHub for version control.

Experience in system administration, cloud services, and application development would be helpful. That said, we will provide an environment in which self-motivated volunteers with an aptitude for systems work can learn the necessary tools and technology.

We estimate that the time commitment involved would be 2 hours per week while learning the technology and infrastructure, and 3 hours per week once the environment is up and running.

If you’re interested in knowing more, contact the IT Infrastructure Team at it-services@glasgow2024.org.


Promotions Team

The Bid’s Promotions Team is responsible for maintaining the Bid’s high profile in Glasgow, UK and international fandom. They are responsible for our social media presence, for the organisation of bid events and for liaison with fan and other organisations and publishers.

Events Co-ordinator
This role involves liaising with stakeholders both within Glasgow in 2024 and external to the bid (publishers, creators, artists etc), in order to maintain and further develop the ‘Glasgow in 2024 Presents…’ series and other events.
We estimate that this role may require an average of 7 hours per month, with some increase at peak times. If you’re interested in knowing more, contact Meg and Matt at promotions@glasgow2024.org.

Bid Events Facilitator(s)
Organising the logistics behind events, including Eventbrite, FB live, YouTube and/or Zoom facilitation. Ideally, the facilitator(s) would be often available to host/deal with technical infrastructure for the events on the day – with other people as backup.
We envision that people in this role would have a working knowledge of Eventbrite and Zoom, and a basic knowledge of FB live and YouTube. If you have only some of these, we would still love to hear from you.
We estimate that this role may require an average of 7 hours per month, with some increase at peak times. If you’re interested in knowing more, contact Meg and Matt at promotions@glasgow2024.org.

Social Media – Additional Staff
Working with team leaders to staff various social media platforms and create content.
We envision that people in this role would have a  basic understanding of social media platforms.
We estimate that this role may require an average of 2-3 hours per week, with some increase at peak times. If you’re interested in knowing more, contact Meg and Matt at promotions@glasgow2024.org.

Social Media – Facilitation Coordinator
Carrying out meeting-related administration. Liaising within the social media team to identify support needs.
We envision that the person in this role would have good organisational and administrative skills, and an eye for detail.
We estimate that this role may require an average of 2-3 hours per week. If you’re interested in knowing more, contact Meg and Matt at promotions@glasgow2024.org.

Promotions – General Project Staff
Creating promotional content, working on designated projects and liaising with other teams as needed.
We envision that people in this role would be deadline-oriented creative thinkers with writing skills.
We estimate that this role may require an average of 2-3 hours per week, with some increase at peak times. If you’re interested in knowing more, contact Meg and Matt at promotions@glasgow2024.org.

Fanzine and Print Liaison UK/EU
Acting as liaison on Glasgow in 2024 content with UK and/or EU fanzines, print publications, and online information sources. Establishing advertisements in useful con programmes and newsletters, whether digital or physical.
We envision that the person in this role would be comfortable with approaching people by email, organising within deadlines, coordinating multiple contributions.
We estimate that this role may require an average of 2-3 hours per week.  If you’re interested in knowing more, contact Meg and Matt at promotions@glasgow2024.org.

Fanzine and Print Liaison USA/Canada
Acting as liaison on Glasgow in 2024 content with UK and/or EU fanzines, print publications, and online information sources. Establishing advertisements in useful con programmes and newsletters, whether digital or physical.
We envision that people in this role would be comfortable with approaching people by email, organising within deadlines, coordinating multiple contributions.
We estimate that this role may require an average of 2-3 hours per week. If you’re interested in knowing more, contact Meg and Matt at promotions@glasgow2024.org.

Blog writers
Writing regular blog content for the Glasgow in 2024 blog.
We envision that people in this role would have writing and creative thinking skills, and be able to meet deadlines.
We estimate that this role may require an average of 2-3 hours per week  – some increase at peak times. If you’re interested in knowing more, contact Meg and Matt at promotions@glasgow2024.org.

Agent Liaison
Working with the bid’s globally located agents to make sure they stay updated and have the materials they need in order to promote the bid locally in their area.
We envision that people in this role would have good organisational and administration skills.
We estimate that this role may require an average of 7 hrs per month. If you’re interested in knowing more, contact Meg and Matt at promotions@glasgow2024.org.

Video Editor
Editing and formatting Glasgow in 2024 videos for marketing and promotional purposes, for use on YouTube and other social media networks.
We envision that people in this role would have video editing skills.
We estimate that this role may require an average of 2-3 hours per week. If you’re interested in knowing more, contact Meg and Matt at promotions@glasgow2024.org.

Gaelic Language Ambassador
Advising on the use of Scottish Gaelic language in social media posts, emails and press releases. Helping to coordinate Gaelic language events and cultural events as part of the bid.
We envision that the person in this role would be fluent in Scottish Gaelic (speaking and writing).
We estimate that this role may require an average of 2-3 hours per week. If you’re interested in knowing more, contact Meg and Matt at promotions@glasgow2024.org.

Scots Language Ambassador
Advising on the use of Scots language in social media posts, emails, and press releases. Helping to coordinate Scots language events and cultural events as part of the bid.
We envision that the person in this role would be fluent in Scots (speaking and writing).
We estimate that this role may require an average of 2-3 hours per week. If you’re interested in knowing more, contact Meg and Matt at promotions@glasgow2024.org.


Registration Team

The Bid’s Registration Team is responsible for managing our supporter records, and for helping people to join us as supporters or to upgrade their support level.

Registration Help Desk
Registration would like one or two people to staff the Registration Help Desk. They will check for and respond to enquiries coming in to the Registration Help Desk and to queries forwarded from other teams in the bid. Many queries can be answered by the Help Desk staff, and a series of template responses will be provided; other queries will need to be escalated to the head of the Registration team. Guidelines will be provided on when escalation is required.
People in this role will have good written communication skills and tact, and will be able to check and respond to queries at least every other day. The time commitment at this point is quite low, but we anticipate that the volume of enquiries will increase around the 2021 and 2022 Worldcons, so availability during those times (December 2021 and August/September 2022) would be very helpful.
If you’re interested in knowing more, contact the Registration Team at registration@glasgow2024.org.